WebFirst - Service Availability Update

If you are currently experiencing problems logging into WebFirst, please be advised we moved to a new server with an ip address of over the weekend.

The URL also now redirects to https://webfirst.advancedcomputersoftware.com. You may need to arrange with your I.T. for access to this ip address/url.


WebFirst is an online Incident management system that enables customers to dynamically access their Incidents using industry standard web browsers. This interface enables Customers to access a knowledgebase of resolutions to common problems, check the status of open Incidents, report new Incidents to support and download fixes and documents directly through the World Wide Web.